Assessment Task 1 – Operational Planning and Performance Management :

Assessment Task 1 – Operational Planning and Performance Management

Assessment Task 1 – Written Questions template

Provide answers to all of the questions below:

Explain:the purpose and content of an operational planthe role of an operational plan in achieving the organisation’s objectives

the purpose and content of a contingency plan.

Explain the difference between an operational plan modelled on the organisation as a whole and one that has been modelled to suit a specific organisational goal or department.

Assignment Task 1 – Operational Planning and Performance Management

Describe typical methods for developing an Operational Plan.

Complete the table below to describe information sources necessary to develop and present operational plans. The first row has been completed as an example for you to follow.

Information sourceDescriptionExamples (provide 1)Colleagues/EmployeesColleagues may be part of the same team, or from another team.Team member CFO Manager of a different team            Assignment Task 1 – Operational Planning and Performance Management

Information sourceDescriptionExamples (provide 1)   Assignment Task 1 – Operational Planning and Performance Management

Assignment Task 1 – Operational Planning and Performance Management

List four ways to consult with stakeholders:

Complete the table below to describe the requirements for resources included in operational plans:

Resource TypeDescription of the resources and 2 examples:How to acquire the resource:Physical   

Resource TypeDescription of the resources and 2 examples:How to acquire the resource:    Financial    Human  Assignment Task 1 – Operational Planning and Performance Management

Resource TypeDescription of the resources and 2 examples:How to acquire the resource:     Assignment Task 1 – Operational Planning and Performance Management

Explain the purpose of key performance indicators.

Assignment Task 1 – Operational Planning and Performance Management

List four different approaches to developing key performance indicators.

Assignment Task 1 – Operational Planning and Performance Management

Explain the procedure for documenting performance, including records that should be kept.

Provide a definition of a PCBU and outline their key responsibilities under WHS laws.

Assignment Task 1 – Operational Planning and Performance Management

Assignment Task 1 – Operational Planning and Performance Management

Outline the aim and scope of the Fair Work Act 2009.

ECA College RTO 45012 v21.0                                                                                                                         Page 10 of

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