In 1995 Jack Welch sent a memo to his senior managers telling them that they would have to require every employee to have started Six Sigma training to be promoted. Furthermore, 40 percent of the managerâ€
s bonuses were to be tied to the successful introduction of Six Sigma. Do you believe that this directive was a motivational action, or did it violate W. Edwards Demingâ€s maxim that managers and leaders must “cast out fearâ€? Why or why not?
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