Understand the practices and tools in new product design (see Issues in Product Development slides)
Purpose and Sections of the House of Quality
Methods in evaluating consumer preferences in product design
Case studies in location strategies – Fedex
Distinguish retail, services, manufacturing, warehouse and other location strategy drivers
Factors that affect location decisions
Calculate labor productivity
Apply the factor rating method of assessing of evaluating location alternatives
Apply the center of gravity method of assessing optimal distribution center locations given ship-to locations and volumes
Understand and distinguish between the considerations (critical success factors) of location decisions at the macro, regional and micro-geographic levels
Understanding and calculating the pace of production
Layout strategies and distinctions between those key layout considerations for retail, office, warehouse, services, and other businesses
Distinguishing directional flow of the supply chain – what is closer to the customer and what is further away; what are the tiers of the supply chain
Reasons and rationale in the make or buy decision
Bullwhip effect
Strategies and opportunities in integrating the supply chain
Quantitative versus qualitative methods of forecasting
Apply the time-series methods in several simple calculations (naïve, moving average, weighted moving average and exponential smoothing); understand what a smoothing constant is
Components, dimensions or facets of any time series – what are they and what are their characteristics
Understand associative models of forecasting
Supply planning – chase versus level strategies
Purpose/drivers of ERP adoption
Two biggest ERP solution development firms
Scope of ERP capabilities
Purpose and applicability of CRM
Business process reengineering and management with ERPs
Master data versus transactional data
ERP implementation methods and its phases (particularly what goes on in business blueprint)
Configuration versus customization
Industrial vertical solutions and their purpose
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