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Creativity and Design Thinking Learning Outcomes:- Identify key characteristics of creative thinking. Describe the core principles of design thinking and its role in solving human-centered problems. e-Estonia: e-Services for Citizens The case study presents several solutions and key benefits and impacts of the solutions. Having analyzed the case study, you need to: Identify how creative thinking was applied in solving the problems. Identify each step of design thinking which was applied in problem-solving Explain in detail which tools of design thinking were used in each phase of the design thinking process.