Discussion: New CRM system. Discussion: New CRM system. In this assignment, you will be using a weighted decision model (also known as a weighted matrix) to help a company select a new CRM system. Use the information given below and construct a weighted matrix model that accounts for all information to help the company make the most appropriate choice Begin by reading the article titled: Constructing a Weighted Matrix. Borysowich, C. (2006). Constructing a weighted matrix (Links to an external site.). Toolbox Tech. Retrieved from https://it.toolbox.com/blogs/craigborysowich/constructing-a-weighted-matrix-112306 You may also want to familiarize yourself with CRM selection criteria. SelectHub. (2018). CRM
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