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Begin: Proctored W7 Assessment Performance Management
BASIC ON THE TEXTBOOK BA 431 PERFOMANCE MANAGEMENT
WEEK-1
This Weeks’s one Activities
Learning Objectives:
- Evaluate human performance and technology. Identify strategies and components to Human Performance Technology.
Reading & Assignments:
- Read Chapter 1
- Review Lecture 1 “Quality Part 1”
- Review Lecture 2 “Quality Part 2”
- Review Video Lecture 3 “Performance Management”
- Complete Discussion “Introduction/Quality”
- Complete Assignment “Quality at the Job”
WEEK-2
This Week’s Activities
Learning Objectives:
- Explain the drivers of organizational development
- Outline the effects of organizational management and the systems learning model
Reading & Assignments:
- Read Chapter 2
- Review Lecture 1 “Foundations of Quality”
- Review Lecture 2 “Effects of Total Quality”
- Review Video Lecture 3 “Foundations of Quality Management”
- Complete Discussion “Fear in Business”
- Complete Assignment “Improvement Philosophy”
WEEK-3
This Week’s Activities
Learning Objectives:
· Explain the process of using the systems approach in performance feedback.
· Analyze the business perspectives for performance technologist.
· Relate principle performance and work group behavior.
· Describe the role Human Performance Technology processes and practices.
Reading & Assignments:
1. Read Chapters 3 & 4
2. Review Lecture 1 “Workforce Management”
3. Review Lecture 2 “Customer Focus”
4. Review Video Lecture 3 “Foundations of Quality Management”
5. Complete Discussion “Organization”
6. Complete Assignment “Correcting Bad Customer Service”
WEEK-4
This Week’s Activities
Learning Objectives:
· Outline the impact of instructional strategies.
Reading & Assignments:
1. Read Chapter 5
2. Review Lecture 1 “Process Focus Part 1”
3. Review Lecture 2 “Process Focus Part 2”
4. Review Video Lecture 3 “Process Focus”
5. Complete Discussion “Business Process”
6. Complete Assignment “Process vs. Function”
7. Complete Midterm
WEEK-5
This Week’s Activities
Learning Objectives:
· Outline the impact of instructional strategies.
Reading & Assignments:
1. Read Chapter 5
2. Review Lecture 1 “Process Focus Part 1”
3. Review Lecture 2 “Process Focus Part 2”
4. Review Video Lecture 3 “Process Focus”
5. Complete Discussion “Business Process”
6. Complete Assignment “Process vs. Function”
7. Complete Midterm
WEEK-6
This Week’s Activities
Learning Objectives:
· Research the application of Applied Behavior Analysis to behavior change and performance management.
Reading & Assignments:
1. Read Chapter 7
2. Review Lecture 1 “Process Management and Improvement 1”
3. Review Lecture 2 “Process Management And Improvement 2”
4. Review Video Lecture 3 “Design for Quality”
5. Complete Discussion “Six Sigma”
6. Complete Assignment “Six Sigma in a Busine
WEEK-7
Performance Management
This Week’s Activities
Learning Objectives:
· Outline how to use the HPT model.
Reading & Assignments:
1. Read Chapter 8
2. Review Lecture 1 “Measuring and Controlling Quality Part 1”
3. Review Lecture 2 “Measuring and Controlling Quality 2”
4. Review Video Lecture 3 “Controlling Quality”
5. Complete Discussion “Statistical Method in Your Business”
6. Complete Assignment “Quality Control”
7. Proctored Complete W7 Assessment
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