Ashford 2: – Week 1 – Discussion 1
Your initial discussion thread is due on Day 3 (Thursday) and you have until Day 7 (Monday) to respond to your classmates. Your grade will reflect both the quality of your initial post and the depth of your responses. Reference the Discussion Forum Grading Rubric for guidance on how your discussion will be evaluated.
CQI Process
Review the illustration of the Plan-Do-Study-Act (PDSA) model on the Institute for Health Care Improvement website. Identify an issue at your work, home, or community that could use improvement. After reviewing the information about the Plan-Do-Study-Act (PDSA) model, list your answers to the top three questions and list the personnel to include on a team that would develop the action plan for improvement.
What are we trying to accomplish?
How will we know that a change is an improvement?
What changes can we make that will result in improvement?
Your initial post should be 250-300 words and utilize at least one scholarly source from the Ashford University Library to justify your recommendations for improvement. Sources must be cited in APA format as outlined in the Ashford Writing Center.
Guided Response: Read your classmates’ posts. Then choose two classmates and, based upon their initial posts, consider the communication factors among team members that could cause a barrier to finding a solution to the problem. Discuss your approach to effective communication. In addition, discuss any barriers during the CQI process that might cause a breakdown in communication between the team members that your classmate chose to resolve their issue.
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