Weekâ€
s focus
- Chapter 5 Organizational Structure and Design
. Robbins, S., De Cenzo, D., & Coulter, M. Fundamentals of Management: Essential Concepts and Applications. 9th Ed. Pearson.
- Chapter 4: Retail – Organisation Design and Structure in Retail. Tiwari, R.S. (2008). Retail Management: Retail Concepts and Practices. pp. 147-163. ProQuest Ebook Central.
- Human Resource Management Basics. Heathfield, S. (2019, Nov 20). thebalancecareers.com
- HR Challenges in the Retail Sector. Kokemuller, N. smallbusinesschron.com.
- The Cost of Bad Hiring Decisions Runs High. Murphy, S. (2012, Jan 5). insights.dice.com.
- Employees & Job Applicants. (n.d.). U.S. Equal Employment Opportunity Commission. eeoc.gov.
- Read the following scenario:
- Steve Ferrari, a 62-year-old man who recently immigrated to the U.S. from Italy, saw an ad in the daily newspaper for an employee position at Eugene’s Western Wear Outlet Store. The “Want Ad” specified the following: “We need you if you are young and energetic and possess excellent customer service skills. Applicants who are selected will be required to stand for long periods of time and to lift 20-30 pounds, so you must meet our height and weight requirement. We are looking for a U.S. citizen and we prefer to hire a man. No smokers.” Steve needed a job, so he went to Eugene’s Western Wear Outlet Store and interviewed. Eugene asked Steve every question the ad had outlined. Steve did not get the job.
- Contemplate this scenario, considering this weekâ€s focus as you write a comprehensive summary (400-500 words) answering the questions and prompts below. Review the content in this week’s readings and videos, and conduct additional outside research as needed.
a. If the Help Wanted Ad violated any Federal anti-discrimination laws, identify the relevant laws and explain how they were violated.
b. Identify any critical errors that Eugene may have made when conducting the employment interview.
c. Within the Want Ad, distinguish between those statements or phrases that may have violated an anti-discrimination law and those that would be deemed non-discriminatory.
d. Identify any discrimination categories or prohibited practices under which Steve might reasonably file a discrimination claim. Explain your reasoning for any instance you identify.
e. Re-write the Want Ad so that it meets the needs of Eugene’s Western Wear Outlet Store without violating any anti-discrimination laws or prohibited practices.