Research and describe three types of measures an organization can gather in the evaluation phase of training.
Why is this data valuable to the organization in understanding the actual outcomes of training?
Then, consider how training deficiencies adversely impact human capital that can be observed and measured such as in declines of performance appraisal scores, decreased retention rates, and increased absenteeism and turnover.
How might an HR professional determine these deficiencies? Share at least two examples and include how an HR professional would go about finding and applying this information.
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