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Assignment Task

TASK

Individually, you are required to write a 1200-word critical analysis based on a case study that focuses on the effects of burnout on tourism and hospitality employees.

ASSESSMENT INSTRUCTIONS

CASE STUDY– Read it carefully and to identify the symptoms and reasons for burnout by drawing on the leadership failures that may have occurred.Based on the identified symptoms and reasons for burnout, your next task is TO DEVELOP a set of organisational strategies and tactics aimed at engaging, motivating, mentoring and training tourism and hospitality employees by drawing on the importance of managing stress and mental health from a leadership perspective. In developing these strategies and tactics, you will need to utilise relevant theories and concepts covered in weeks 2 to 7 (THEORIES AND CONCEPTS COVERED IN CLASS I WILL NOTE THEM AT LAST PLEASE USE THEM and please use the relevant ones)To conclude your case study analysis, you are to MAKE A RECOMMENDATION to the business owner as to which specific leadership qualities must be sought from a leader who will be placed in charge of implementing the above-mentioned organisational strategies and tactics.IN JUSTIFYING your recommendation, you must draw on AT LEAST THREE RECENT INDUSTRY EXAMPLES of a successful change in leadership approach within the tourism and hospitality sector.

THEORIES AND CONCEPTS DONE IN CLASS

Week 2-

• Servant leadership style
• Transformational and transactional leadership
• Agile leadership
• Ethical leadership
• Tailoring your leadership style (your leadership style will depend upon personal factors, stakeholders needs and wants and organisational factors).
• Stakeholder engagement model.
• Week 3-
• Recruitment and selection
• The recruitment process model
• Recruitment objectives- employer brand
• Job advertisement structure
• Employee value proposition.
• Workforce planning
• Week 4-
• Employee engagement
• Aon Hewitt’s Model of Employee Engagement
• Factors influencing employee engagement
• The challenges of employee engagement
• Motivational theories-
• Hertzberg’s Theory
• Improving employee engagement and motivation
• Week 5-
• Mentoring and training to create an inspiring work environment.
• Purpose for the mentor, mentee and for the organisation.
• Millennials’ Preferred Methods of Training and Development
• Importance of training in hospitality industry
• Mentoring program: pathway to success
• Championed by leaders
• Strategically planned
• Measure and define

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• Uploaded By : Roman
• Posted on : February 07th, 2020
• Downloads : 1