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Lesson Module 2
Lesson
Activity 1: Organizational Culture of Safety
Read the case studies. Both are contained in the same document. Reflect on the guiding questions.
Case Study 1: Accelerating Patient Safety Improvement by strengthening the culture of safety- Sentara Norfolk General Hospital
Case Study 2: Creating a Culture of Safety in the U.S. Department of Veterans Affairs Health Care System
Guiding Questions
1. What issues of safety existed that are common to most hospitals?
2. What best practices did the hospitals put into place to address safety?
3. What change was seen as a result of the best practices?
Activity 2: Protocol
Based on what you learned from the field trip and from studying the case studies, develop a series of protocols and procedures for Mercy Hospital to deal with safety.
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