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Supply chain management is developing as one major approach in business management together with the administration. Supply chains are sets of organizations and streams of chains. These streams include finances and products. To achieve a competitive position, (Handfield and Nichols, 1999, p.2) notes. supply chain management should be integrated into improved chain relationship. In the research methodology, two issues were looked at, the first analysis of the research content then outline of the research. Through content analysis research process that was conducted was described according to five steps outlined by Stuart et al. (200) suitable for empirical methods. A model of this process has four steps comprising. material collection, descriptive analysis, dimension selection and material evaluation.

Case study research definition makes an empirical inquiry that seeks to establish a contemporary phenomenon within the context that pertain real life. The case study can be used for three different purposes. According to (Yin 2003, p. 3) one of those purposes is a determination of the feasibility of the procedure used in that research. Another purpose is describing completely the phenomenon within the context. It also explains the happenings of the data. For contrast, some cases use replication logic. However, they can be used in the selection of typical cases in the set domain (Eisenhardt, 1989). This particular context gives rise to the question whether the whole study was deeply based.