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Discussion Questions:
Question 1 (Chapter 3)
Which of the four causes of poor listening do you consider the most negative? Why? Give examples that support your reasoning.
Choose a specific case of poor listening in which you were involved. Explain what went wrong. Then, explain what you would do differently to turn this into a positive experience.
Question 2 (Chapter 4)
Why should an introduction to a speech gain the attention of the audience?
Why should an introduction to a speech offer the central idea and preview the main points to be discussed?
Why should a conclusion to a speech reinforce the central idea of the speech?
For an occasion outside the classroom where you might give a speech of self-introduction, explain how you would apply the principles of introductory speeches discussed in Chapter 4.

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