Explain how the company engages with customers through multiple digital media outlets.
how target audience members are encouraged to engage in customer-to-customer (C2C) interactions
how the Paradigm is designed to improve customer satisfaction and customer & brand-related experiences (Cx, or Ux)
your personal assessment and whether you believe the company successfully applies the Customer Paradigm model (and if not, provide ideas on how it can be improved)
GoPro
Starbucks
KTM Motorcycles
Chewy
Geico
Ford Motors
Gerber
Microsoft
Southwest Airlines
Your Employer’s Co., or Your own Co. (if applicable)
Include title page
Approximately 2-3 pages minimum, double-spaced, Font 12.
Visuals may be included
Minimum of 5 References, in APA
Turn-it-In is enabled (do NOT plagiarize)
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