INTRODUCTION
A workflow chart is used to diagram any repeated process that contributes to the work of an organization. This could include admitting or discharging a patient, administering medication, conducting provider office visits, or scheduling appointments. Analyzing these charts can help you improve processes in health care by identifying the causes in a process failure. When implementing a health information system, it is important to analyze a variety of workflows using both current-state data (before implementation) and future-state data (post implementation). These workflows form the basis for improving efficiencies and productivity.
In this task, you will showcase your ability to diagram and analyze a current-state data workflow using standard diagramming techniques. To create your workflow analysis, you will need to use Microsoft Visio or an equivalent drawing tool. If you are using a different diagramming tool, you will need to find and use instructions from the tool you select. For additional information on completing a workflow analysis, visit the “Workflow Analysis Resource” web link.
SCENARIO
You are a nurse informatics specialist at a regional medical center where there has been a continual throughput problem in the emergency department (ED). The average arrival-to-departure time for admitted patients is 527 minutes; the average arrival-to-departure time for discharged patients is 295 minutes; the door-to-diagnostic-evaluation time is 171 minutes; and the left without being seen (LWBS) rate is 8.7 percent. Your organization is considering a system redesign that may improve the situation in the ED; however, this redesign requires a workflow analysis to identify current bottlenecks and inefficiencies.
For this assessment, you will use system-generated time data that have been aggregated and presented as mean times for major steps in the workflow process. These mean times are specifically for patients triaged as ESI Level 3, meaning patients designated as “urgent stable.” For more information on emergency severity index (ESI) levels, please visit the “ESI Levels” link in the web links section.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).
Using the mean times from the “Workflow Observations on ESI Level 3 Patients” attachment, create a basic or cross-functional workflow diagram in Microsoft Visio and include an interpretation of the diagram in a caption or on a separate page.
A. Diagram a detailed flowchart of the mean times in the “Workflow Observations on ESI Level 3 Patients” attachment using standard flowchart symbols. Ensure your diagram meets the following criteria:
**** I have already done this. Please see attached Document, C792_Task1.pdf****
B. Briefly explain each aspect of the flowchart for hospital administrators and other stakeholders in a caption or on a separate page.
1. Identify three of the weakest areas of flow (i.e., bottlenecks or inefficiencies) and explain how you would improve one of the weak areas reduce throughput time.
C. Incorporate the following components of APA style and formatting in your paper:
• bias-free language
• APA-specific rules regarding verb tense, voice, and perspective
• a title page and headers
• in-text citations and references
• APA-specific formatting rules for margins, spacing, numbering, and indentation for the title page and main body of your paper, including headers, bulleted and numbered lists, and tables and figures
D. Demonstrate professional communication in the content and presentation of your submission.
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A workflow chart is used to diagram any repeated process that contr appeared first on Course Hero.
