Week’s content
- Chapter 7: Performance Management. (n.d.). Guide to Human Resources. hr.berkeley.edu.
- Read all sections: Introduction, Concepts & Definitions, Phase I: Planning, Phase II: Check-In, Phase III: Review, Resources.
- Chapter 8 – Performance Management and Appraisal. Lussier, R. and Hendon, J. (2012). Human Resource Management – Functions, Applications, Skill Development. pp. 282 – 324. sagepub.com.
- Policy, Data, Oversight: Performance Management. (n.d.). opm.gov.
- How to Clearly Set and Communicate Expectations as a Manager. (n.d.) impraise.com.
Instructions
Effective managers understand that there are significant advantages to developing a clear set of performance standards to be shared with new employees. By reviewing the job description, managers can compile a list of desired outcomes that align with the job duties. These outcomes are then used to define the quality and quantity of the tasks to be accomplished. They also show how the new employee’s duties relate to the organization’s goals and provide specific metrics for measuring performance.
Instructions
Use this week’s content and external research to gather information on setting and communicating employee expectations. Write a comprehensive summary (400-500 words) to discuss each of the following questions:
- Describe what a manager must do in order to prepare for a performance-setting dialog.
- Identify and explain the risks that a manager takes if this dialog does not take place.
- What are some of the short-term and long-term benefits that may be realized as a result of having a performance-setting dialog with a new employee?
- What role does feedback play in helping new employees achieve their performance expectations? Provide at least one specific example to support your conclusion(s).