Competence, technical skills, integrity and determination are traits most people would agree are important for leadership. But what about self-awareness, self-regulation, motivation, empathy, and social skills? Daniel Goleman, author of numerous books and articles on emotional intelligence, including his seminal work
Emotional Intelligence (1995), believes these “softer skill” traits, which are associated with emotional intelligence (EI), are equally important for leaders. In fact, some would argue that emotional intelligence, as opposed to cognitive ability, is the key to successful leadership performance.
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