For this assignment, please begin by carefully reading The Front Desk Challenge Download The Front Desk Challenge. Once you’ve done that, I’d like you to come up with a solution to the Front Desk Problem that saves the hotel money but does not negatively impact employee morale. This solution should be thoughtful and thorough and submitted as a file that is 2 full, double-spaced pages in length. It should not include a summary of the case.
This assignment is designed to improve your critical thinking skills by teaching you to analyze and solve real-world business problems. Your submission will be scored using the Case Study Rubric. When a submission falls between categories on the rubric, the score may be adjusted manually to reflect this in-between status.
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